Privacy Policy
Last updated: April 2026
Welcome to Trylo (“Trylo,” “we,” “us,” or “our”), accessible at www.trylo.app. We are committed to protecting the privacy of our users (“you”). This Privacy Policy outlines how we collect, use, protect, and disclose your personal information as you use our website and web application.
1. Information We Collect
When you use Trylo, we collect information necessary to provide our styling services:
- Account Information: Your email address when you create a profile.
- User Content: Images, selfies, and photos that you voluntarily upload to the platform for styling analysis.
- Usage Data: Website activity, including preferred language, sources of reference, and device/browser data.
- Communication Data: Your name and contact information if you reach out to us via email.
We ensure the encryption of all personal data to prevent unauthorized access.
2. Use of Personal Information
We utilize your personal information and uploaded images to:
- Create personalized user profiles.
- Offer styling advice and color analysis tailored to your physical attributes and preferences.
- Provide customer support and respond to inquiries.
3. Marketing Communications
We may use your email address to communicate about our services, promotions, and updates. You have the option to opt out of these communications at any time via the “unsubscribe” link in our emails.
4. Data Security & Storage
We implement technical and organizational measures to safeguard your information. We utilize Supabase for secure database management and hosting.
We may share data with authorized partners, such as:
- Hosting and infrastructure providers (Supabase, Google Cloud).
- Analytics platforms and IT service companies.
- Payment processors and legal auditors if required.
5. Retention of Personal Information
Your personal information and uploaded images are retained for as long as your account remains active. If you choose to delete your account via your profile settings, all associated data—including your uploaded images—will be permanently erased from our active databases.
6. Data Analytics
We analyze aggregate usage data to improve our services. This data is processed anonymously to identify general trends and does not personally identify you.
7. Biometrics and Sensitive Data
While Trylo processes the images you upload to provide styling and color recommendations, we do not collect or store “biometric identifiers” or “biometric information” intended to uniquely identify you. We do not use your photos for facial recognition or authentication purposes.
We do not collect sensitive data regarding your political opinions, religious beliefs, genetic data, or sexual orientation. Your saved outfits, wardrobe items, and style preferences are stored securely in our private storage environments.
8. User Rights
You have the right to access, correct, or delete your personal data at any time via your account settings. Deleting your account results in the permanent removal of your profile and all uploaded content.
9. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Significant changes will be communicated via email or through a prominent notice on www.trylo.app.
10. Contact Us
For any questions regarding this Privacy Policy or your data, please contact us at:
Email: cavelightstore@gmail.com